Refund Policy
Last updated: July 2026
Your satisfaction is important to us. Because our products are consumable items, we follow strict guidelines to ensure the safety and quality of everything we sell. Please review this Refund Policy carefully.
All Sales Are Final on Opened Products
For the health and safety of all our customers, we cannot accept returns or offer refunds on products that have been opened, used, or tampered with. This is standard practice for consumable cannabis and food products.
Damaged, Defective, or Incorrect Orders
We stand behind the quality of our products. If your order arrives damaged, defective, or if you received the wrong item, please contact us at support@ghostedibles.shop within 7 days of delivery. Include your order number and clear photos of the issue. Once verified, we will offer a replacement or a full refund for the affected item.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. We can only cancel and refund orders that have not yet been shipped. Once an order has shipped, it can no longer be canceled.
Non-Refundable Items
The following are not eligible for refunds: opened or used products, sale or clearance items marked final sale, and shipping charges (unless the return is a result of our error).
Refund Processing
Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.
Contact Us
To request a refund or ask questions about this policy, contact us at support@ghostedibles.shop. We are committed to making things right.